Of the goods is a flower, which flower is the flower of the soul. First of all personnel engaged in the florist industry, must attend school in a professional floral, floral efforts to improve the standard to high-quality customer service. ⒈ a unique business philosophy, flower shop location, brand shop. In the flower shop business based, service-oriented business principles and sincere service to consumers. Establish a sense of competition, market awareness, about prestige and brand. Shop to learn to be operating life, you being a man is the first one, engage in business activities, but also should pay attention to a man.
Note Florist location, from the flower shop location, name, hours of operation, trademarks, florist CI systems and organizations (floral design department, the business development department, accounting department, the Department of Transportation) are should help create a brand-name shop, started the brand, display flower image.
⒉ emphasis on psychological analysis of the customer. Customers buy flowers on the flower shop, flower shop employees to analyze customer psychology. ① From the age, dress, means of transport; ② consumer mentality, and his face, joy, anger, habit hobby. With consumers often alert and distrust, we must strive to eliminate these situations. ③ At the same time to analyze consumer characteristics and uses, to observe the attitudes of customers to spend money,cheap UGG boots, which is one level of education, education level, lifestyle and consumer Guannian about to introduce the flowers, the first re-election asked Yongtu pattern (Bouquet Huo Hua Lan , a romantic bouquet, flower basket solemn), then select the floral floral creation,UGG shoes, the last marked an appropriate price.
⒊ attention to business and marketing features. Florist attaches great importance to operating characteristics, unique store design and store layout family (with artificial flowers, decorative flower shop space) a full range of domestic and foreign flowers, leaves; distinctive floral style. Attention to festivals and various forms of business services. Such as the flower decoration should have innovative ideas, unique layout, elegant, charming, artistic atmosphere, gives a high quality cultural experience. Let phone contract flowers, flower arranging home services, group annual birthday flowers, flowers Zubai, online flower shop and so on.
business operators not only to shop, but also to business market, to artistic innovation, management innovation, service innovation. Festivals often occupied a large proportion of shop operations to advance publicity (such as white on red banners hanging shop front), analysis of market demand,UGG boots clearance, ready supply, organizing staff and flowers floral skilled personnel, appropriate for marketing ( such as store advertising, media advertising, before the Spring Festival to the major units of fax, email, etc.), attention to Valentine's Day, Christmas, Mother's Day, Teacher's Day, Spring Festival and other old holiday, while the development Valentines Day, Secretary's Day,UGG bailey button, Nurses Day, Father's Day, Graduation Day, Valentines Day, press section, men have the potential Festival holiday.
21 century, will be the era of the Internet, businesses now have their sights betting insight into this emerging field. Operators may wish to participate in e-commerce shop, which features flowers for transactions, to enhance competitiveness. Flower shop can also be the brand with sales overnight flower shop and other forms.
⒋ attention to quality of staff training and management to develop flower shop management system, using the system to regulate staff, training staff ownership. Flower shop manager training professional managers (the manager) and staff duties. Flower to flower while regular training to improve staff floral technical level, to improve staff knowledge structure and aesthetic cultivation. Some flower books, and more subscribers,
a flower shop in the external market competitiveness, the important factor depends on the basis of management is in place within the flower shop; and comprehensive innovation, it is the flower development of the power source. Shop to learn Haier DEC Management Act, to a full range of everyone, everything, every day to control and clean-up, goal setting system, the control of Nissin develop effective incentive mechanism. Good variety can bring a good price. In the flower shop to sell a variety of artistic floral work must be to value for money. Must not drive up prices, nor bad or cheap, the price must be reasonable. Quality of times all flowers and dried flowers, preferring to be discarded, not sold. Haier to learn the order of service, service to innovation, to continue to expand services and establish a good public image.
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